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Accessibility Statement
incredpets.com
February 1, 2024
Assistance and Feedback
Incredible Pets is working to make its website accessible to all, including those with disabilities. If you encounter any difficulties accessing our website or would appreciate additional guidance on product choice, we encourage you to contact our customer care team at 800-822-9759 who will be happy to assist you. Our experts are available Monday-Saturday from 9:00am--5:00pm Pacific Standard Time.
This is an ongoing effort, and we are always looking for ways to improve. If you have any comments or suggestions, or would like to report a technical accessibility issue, we encourage you to reach out to our team by email at ipoffice@incredpets.com.
Compliance status
We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability.
This website is working to make our experience compliant with all WCAG standards. Incredible Pets continues to make WCAG conformance of its Website a key focus of its software development and design efforts.
Please note that our Website may link to, or interface with, third-party sites that we do not control and which are not affiliated directly with Incredible Pets. These third-party vendors may not have undertaken the same efforts that Incredible Pets has to comply with the WCAG standards. As such, Incredible Pets does not make representations regarding the accessibility and compliance with the ADA (or other applicable laws) of third-party sites. In addition, third-party vendors provide some content, plugins and widgets on our Website. While we ask those third-party vendors to ensure accessibility, we cannot ensure their conformance, but commit to continuously working with them to ensure updates are made consistently to improve the customer experience for all.
Contacting Incredible Pets with Accessibility Questions or Comments
Please send any specific questions or concerns about the accessibility of any webpage or function on Incredible Pets website www.incredpets.com to ipoffice@incredpets.com. If you do encounter an accessibility issue, we appreciate you letting us know and we will make all reasonable efforts to improve the accessibility of that page.